Support
Need a hand? We’re a small team and we read every message. The fastest way to reach us is email — we typically reply within one business day.
Contact us
Email support@archi.build for help with your account, billing, or any problem you run into. Please include your account email and a description of what you were doing when the issue happened.
Common questions
How do I reset my password?
On the sign-in screen, tap “Forgot password,” enter your email, and we’ll send a 6-digit code to set a new one.
How do I delete my account?
Open the app, go to Settings → Profile, and choose “Delete account.” This permanently removes your personal information and the workspaces you own. If you only own a shared workspace, transfer ownership first.
Does Architect work offline?
Yes. Architect is local-first — once your data has loaded, you can read, edit, create, and message fully offline. Changes sync to your other devices automatically when you’re back online.
How do I export my data?
Email support@archi.build and we’ll provide a machine-readable export of your workspace.
Where can I read your privacy policy?
Our Privacy Policy explains exactly what we collect and how it’s used.